We would like to be able to use the LMS functionality more efficiently ie to send out an email from the LMS to a selected group of people to ask them to enrol on a course; and once they have done that for the LMS to then send them a diary invite which comes as an email notification but also goes directly into the their Outlook diaries (where it will show as a "tentative" entry) and they then Accept or Decline it.
Currently, as we understand it from previous discussions, that after a person registers on the course on the LMS, the system then just sends out an email (which has an ICS attachment – see attached example) which relies on the person reading that email and clicking on the ICS to download it to their diary.
We have found that this is not reliable (as people either don't see that 2nd email or they don’t realise they have to click on the ICS attachment) and so we don't use this approach and instead we use Outlook for all our invites/comms before the course date and then after the course has taken place we retrospectively create the course in the LMS and add the names of those we know attended it.
In the past, we have been told by Access that the approach outlined in para 1. is not possible due to "MS Outlook permissions" issues, but we have other externally hosted systems (eg our meeting room booking platform Condeco) in the business that can do this with no problems at all and our IT security team can see no issues with the LMS being able to carry out the same process from our perspective.